Rousseau Insurance Agency Receives 2026 Liberty Mutual President’s Award for Commercial Lines
For an independent insurance agency, the carriers we work with shape what we can offer our clients. The strongest of those partnerships take years to build, and they make a real difference in the coverage we can put in front of a business owner.
Rousseau Insurance Agency has been one of Liberty Mutual’s agency partners in Maine for 13 years. This year, that relationship earned national recognition.
Rousseau Insurance Agency has been named a recipient of the 2026 Liberty Mutual President’s Award for Commercial Lines. The award is given to a small group of Liberty Mutual’s agency partners each year, based on strong growth, profitability, and a steady record of placing the right kind of business over time.
For our agency, it is an acknowledgment of the work our commercial team does every day with business owners across York County, Cumberland County, and the rest of Southern Maine.
13 Years with Liberty Mutual
Liberty Mutual has been one of our top carrier partners for 13 years. Over that time, our commercial team has built a deep working knowledge of the carrier, and Liberty Mutual has come to know our agency.
When a carrier and an agency understand each other that well, the work runs more smoothly. Underwriting questions get clearer answers. Coverage gets shaped more accurately around the business. The client feels that in a better experience, even if they never see the details behind it.
What This Means for Commercial Clients
Commercial insurance is rarely one size fits all. A contractor in Saco taking on a second crew. A restaurant in Biddeford that just added catering. A property owner in Kennebunkport bringing a short-term rental into the portfolio. A manufacturer changing how it ships product. Every shift in operation changes how coverage should respond.
Our commercial team works closely with business owners across Southern Maine to understand how their operation actually runs, then builds coverage around that reality. Strong carrier partnerships like the one with Liberty Mutual give our team room to do that work well.
The recognition behind the award is really about the work, not the trophy. Years of placing the right business for the right clients, with carriers who support that approach.
Emily Pelletier and the Liberty Mutual Agent Advisory Council
Emily Pelletier, Principal and Vice President of Commercial Lines at Rousseau Insurance Agency, is a member of Liberty Mutual’s Agent Advisory Council, a regional forum that brings together independent agents from across the Northeast for direct conversations with Liberty Mutual leadership.
“The Agent Advisory Council is truly agent-driven,” Emily said. “It brings together independent agents from across the Northeast to have open, honest conversations with Liberty Mutual leadership about what’s working, what’s not, and where we need to go next. That feedback loop directly benefits our commercial clients here in Southern Maine, because we are sharing what agents are actually seeing on the ground.”
Emily’s seat at the council gives Rousseau a voice in regional conversations and keeps Maine perspective in front of one of our most important carrier partners.
Built on Relationships
Rousseau Insurance Agency was founded in 1959 and has served Southern Maine for more than 65 years. The growth across that time has always been built on relationships with our clients, our team, and the carriers that help us serve business owners well.
This recognition reflects 13 years of one of those relationships at its best.
If you are a business owner in Southern Maine and would like to review your commercial coverage with our team, we are here. Give us a call at 207.282.7568.