The people behind the policies.
At Rousseau Insurance, our strength lies in our people: a team of dedicated agents, advisors, and support specialists who care as much about relationships as they do about results.
Leadership Team
A family legacy built on trust, growth, and genuine care.
Rooted in family and built on trust, Rousseau Insurance has grown through authentic relationships and a shared sense of purpose.
Emily Pelletier and Matt Rousseau carry forward the legacy started more than 60 years ago. They lead with care, integrity, and a clear vision for the future, keeping people and community at the heart of everything they do.
Matt Rousseau
Principal, VP of Personal Lines
Matt was the first of the third generation to join the agency, starting in 2003. He graduated from Biddeford High School in 1996 and has built his career at Rousseau with a deep commitment to the values established by his grandfather.
Matt takes great pride in continuing the agency’s legacy and ensuring clients receive personal, reliable service rooted in long-standing relationships.
He lives in Biddeford with his two children and remains dedicated to serving the community and carrying forward the reputation his family has built over the past 65 years.
Emily Pelletier
Principal, VP of Commercial Lines
Emily is part of the third generation helping lead Rousseau Insurance forward. She graduated from Biddeford High School in 2007, earned her degree from Stonehill College in 2011, and later completed her MBA at the University of Southern Maine in 2015.
During her time at Stonehill, she was a member of the Women’s Basketball Team, an experience that strengthened her love for teamwork, discipline, and leadership.
Emily lives in Wells with her husband, Rick, and their three children. She is active in the community through her involvement with the Biddeford and Saco Rotary Club and enjoys spending time with her family and exploring the Maine coast.
She is proud to continue the Rousseau family legacy and looks forward to serving the community with the same level of dedication that has shaped the agency for more than 65 years.
Cheryl Picard
Personal Lines Account Manager
Cheryl has been part of Rousseau for more than three decades, starting her journey with the agency in 1991 as a part-time file clerk while still in college. After graduating from the University of Southern Maine in 1994 with a degree in Business, she joined the team full time as a Personal Lines Account Manager and has held this role ever since.
Known for her consistency, industry knowledge, and steady presence, Cheryl takes pride in helping local families navigate their coverage with clarity and care. She lives in Biddeford with her husband, Cory, and their two daughters.
June Millin
Receptionist
June joined Rousseau in 2016, bringing more than 20 years of customer service experience to the agency.
Born and raised in Biddeford and a graduate of Biddeford High School, she offers a familiar and welcoming presence to every person who walks through the door or calls the office.
June is valued for her warmth, patience, and ability to keep things running smoothly at the front desk. She lives in Biddeford with her husband, Gerald.
Gina Boudreau
Personal & Commercial Lines Producer
Gina joined the agency in 2017 with 11 years of insurance experience spanning personal, commercial, and life coverage.
Her strong client focus and dedication to her craft earned her Safeco’s “Producer of the Year” award in 2021.
A 2005 graduate of Biddeford High School, Gina continues to serve the community she grew up in. She currently lives in Biddeford with her family.
Roxanne Flint
Personal Lines Account Manager
Roxanne came to Rousseau in 2019, bringing 15 years of insurance experience and a strong background in customer support.
Originally from Wells, she holds a Business Management degree from Eastern Nazarene College.
Roxanne is known for her thoughtful approach and ability to help clients feel confident in their coverage decisions.
She lives in Lyman with her husband, Barry, and their son, Jacob.
Mikaela Paradis
Commercial Lines Manager
Mikaela joined the agency in 2021 with four years of experience in commercial insurance. She grew up in Farmington and graduated from the University of Maine in 2017 with a degree in Business Administration.
She brings strong analytical skills and a collaborative style to the commercial team.
Mikaela lives in Old Orchard Beach with her dog, Leo, and enjoys working out, baking, and spending time with family and friends.
Emily Gallant
Personal Lines Manager
Emily joined Rousseau Insurance Agency in 2021, bringing four years of Personal Lines insurance experience.
Born and raised in Oakland, Maine, she graduated from Messalonskee in 2011 and later returned to the state she calls home after living in Ohio. In 2021, she moved back to vacationland with her husband and continued her career in insurance here.
As Personal Lines Manager, Emily enjoys helping clients understand their coverage and feel confident in the protection they choose. In her spare time, she enjoys reading, hiking, and spending time with family and friends.
Travis Rand
Personal Lines Account Manager
Travis joined Rousseau Insurance Agency in 2022, bringing four years of experience in both Personal and Commercial Lines.
Raised in Portland, Maine, he graduated from the University of Southern Maine in 2015 with a bachelor’s degree in Communication and a minor in Media Studies.
His background has shaped his clear, approachable communication style and his ability to help clients feel informed and supported.
Travis enjoys connecting with clients and guiding them through their coverage options. Outside of work, he likes seeing new movie releases, watching sports with his family, and taking trips to camp with his golden retriever, Nova.
Debbie Waldron
Personal Lines Account Manager
Debbie joined the Rousseau Agency in 2022, bringing with her 30 years of experience across personal and commercial lines.
Born and raised in Maine, she has spent her career helping clients feel informed and supported as they navigate their insurance needs.
Her steady presence, deep industry knowledge, and long-term perspective make her a trusted resource for the families she serves.
In her spare time, Debbie enjoys walking, reading, cooking, and spending time with family at their camp in the White Mountains. She lives in Standish with her husband, Rob, and their two golden retrievers.
Christy Kennedy
Commercial Lines Account Manager
Christy joined the Rousseau Insurance Agency in 2023, bringing ten years of experience in both personal and commercial lines.
Raised in York Beach, Maine, she graduated from Southern New Hampshire University in 2016 with a degree in Liberal Arts.
Her background and industry knowledge allow her to support clients with clarity, patience, and a steady attention to detail.
In her spare time, Christy enjoys cooking, listening to music, and spending time with her family.
Melissa McKennon
Personal Lines Account Manager
Melissa joined the Rousseau Agency in 2023, bringing with her more than 15 years of experience in sales and customer service.
Originally from Massachusetts, she moved to Wells after graduating from Burlington High School in 2003. She later earned her Associate Degree in Liberal Studies from York County Community College, strengthening her foundation for working closely with clients and helping them feel confident in their coverage.
When she is not in the office, Melissa enjoys spending time with her pup and friends. She loves exploring the beaches, the lake, and the mountains, taking full advantage of everything Maine has to offer.
Emily Archer
Personal Lines Account Manager
Emily joined Rousseau Insurance Agency in 2024, bringing with her more than five years of experience in Personal Lines insurance.
Born and raised in Maine, she spent several years living in North Carolina, where she expanded her expertise and earned her insurance license in 47 additional states. That breadth of experience gives her a strong understanding of coverage needs across different regions and client situations.
In her free time, Emily enjoys photography, painting, and spending time with her dog, Blitz.
Joshua Parsons
Personal Lines Producer
Joshua joined the Rousseau Agency in 2024, bringing two years of experience in Property and Casualty insurance along with more than a decade of customer service work.
Originally from the Oxford Hills area, he moved to Portland in 2005 to study photography at Maine College of Art.
In 2015, he shifted his academic focus and earned his bachelor’s degree in theology, a path that continues to inform his grounded, community-centered approach to client service.
Joshua lives in Gorham with his wife and two sons and is actively involved in his local church community as well as Gorham’s Boy Scouts Troop 73. In his free time, he enjoys playing music and expanding his ever-growing guitar collection.
Terrie Killman
Personal Lines Account Manager
Terrie joined the Rousseau Insurance Agency in July 2025, bringing with her an impressive 40 years of experience in Personal Lines insurance.
Born and raised in Kittery, Maine, she has spent her career serving communities across the state and helping clients feel confident and supported in their coverage.
In her spare time, Terrie enjoys cooking, making cards, relaxing at the beach, and spending time with family and friends. She lives in Berwick with her husband.
Catherine Goldstein
Commercial Lines Account Manager
Catherine brings a client focused approach and a strong passion for building relationships. She works closely with business clients to understand their needs and help them secure coverage with confidence and clarity.
She is married to her husband Billy and together they have two children, Max and Piper. Catherine is also a proud pet parent to two dogs, Lilo, a Vizsla, and Maui, a Husky.
Outside of work, Catherine enjoys reading, traveling, cooking, attending concerts, volunteering in the community, and spending time with family and friends. She also loves supporting her children’s musical performances across marching band, pep band, jazz band, and concert band.
Michele Tobias
Personal Lines Account Manager
Michele joined Rousseau Insurance as a Personal Lines Account Manager, bringing decades of experience in the insurance industry. She began her career in 1998 as an insurance agent and office manager and has since built a strong foundation in client service, helping individuals and families feel confident in their coverage.
Originally from Gorham, Maine, Michele values the relationships she builds with clients and is excited to be part of the Rousseau team. She looks forward to working with both colleagues and clients while continuing to provide thoughtful, responsive support.
Michele is married to her husband Tommy and has a large and close-knit family, including her children Bryanna, Yvette, and Sean, as well as her stepchildren Samuel and Tessa. She is also a proud grandmother to Parker, Tenley, Raavi, and Oslo, and shares her home with her dog Gizmo, a yellow lab mix.
Outside of work, Michele enjoys spending as much time as possible outdoors, especially on the lakes during the summer after recently getting a new boat. She also enjoys working in the yard, cooking, traveling, and attending motorsports events. Growing up, she had a horse named Chico, which reflects her lifelong love of animals and the outdoors.
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Whether you’re calling for a quote, a question, or a claim — you’ll always talk to a real person who knows your name and cares about your peace of mind.
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