COVID-19 Update: The agency lobby is open, regular hours, with plexiglass guards for the safety of all.

Team

Jim Rousseau
Owner / Agent

Jim is the son of founder, Paul Rousseau, and joined the agency in 1984. Prior to joining the agency, he was a route man at White Star Laundry for 10 years. He is married to his 1st wife Pam (Nanos) and they have 4 children. When he's not in the office, Jim enjoys tending to his mother's property and attending Bible church. “I promise that everyday we will strive to do what is right for our clients.”

Matt Rousseau
Owner / Agent

Matt is the son of Marc Rousseau and joined the agency in 2003 as the 1st of the third generation of Rousseaus. He graduated from Biddeford High School in 1996. He lives in Biddeford with his 2 children. “My grandfather started this agency and I plan on doing things as well as he did for so many years.

James Rousseau Jr.
Owner / Agent

James is the son of Jim Rousseau. James graduated from Biddeford High School in 1998, and then from York County Community College in 2002. Prior to joining the Rousseau Agency he worked as a graphic artist for for several newspapers and magazines. James looks forward to serving new and existing customers with the same level of dedication that his grandfather gave for over 40 years. 

Emily Rousseau Pelletier
Owner / Agent

Emily is the daughter of Jim Rousseau. She graduated from Biddeford High School in 2007 and from Stonehill College in 2011. She completed the MBA program at USM in 2015. Prior to joining the Rousseau Agency, she worked at IDEXX Laboratories as a Financial Analyst. Emily resides in Wells with her husband, Rick, and step daughter, Olivia. She is proud to be a part of the third generation of Rousseaus and looks forward to serving the community with the same level of dedication that has been part of the Rousseau name for over 65 years.

Cheryl Picard
Account Manager

Cheryl graduated from Biddeford High School in 1990 and in 1994 from the University of Southern Maine with a business degree. She joined the agency part time in 1991 as a file clerk and was then hired full time in 1994 as a personal lines customer service representative. She currently resides in Biddeford with her husband, Cory and two daughters.

June Millin
Receptionist

June joined Rousseau's in July of 2016 and brings over 20 years of customer service experience with her. She was born and raised in Biddeford and graduated from Biddeford High School in 1991. June resides in Biddeford with her husband Gerald.

Katie Backman
Account Manager

Katie started with the Rousseau Agency in November 2016 and brings 13 years of insurance experience with her. She graduated from Thornton Academy in 2005. Katie lives in Saco with her fiancé Kenny and their 3 kids, they enjoy family time on the weekends.

Gina Boudreau
Agent

Gina joined the Rousseau Agency in 2017 and brings 11 years of Personal, Commercial, and Life Insurance experience. She is a 2005 graduate of Biddeford High School and currently resides in Biddeford with her family.

Roxanne Flint
Account Manager

Roxanne joined the Rousseau Insurance Agency in 2019, bringing with her 15 years of insurance experience. She is a Wells native and holds a degree in business management from Eastern Nazarene College. She lives in Lyman with her husband Barry and son Jacob

Sarah Hackett
Account Manager

Sarah joined the Rousseau team in 2020; she brings 8 years of insurance experience with her. She is a Maine native, born in Hope. Her family later moved to Southern Maine and she graduated from Kennebunk High School in 2009. Sarah currently resides in Biddeford with her dog Miyah and cat Lou.

Christina Cason
Account Manager

Christina has 15 years of experience in the insurance industry. She take’s pride in giving customers the best service possible at all times. She is responsible for policy changes, quoting and issuing new policies, filing claims and reviewing customer accounts. Outside of work, she loves to spend time with her dogs, grandchildren, watching movies and dancing. Her favorite time of year is Christmas and she is a self-proclaimed fanatic.

Jennifer Crosby
Account Manager

Jennifer joined the agency in 2020 bringing 4 years of insurance experience with her. She is a 2002 graduate of Haverhill High School in Massachusetts. She moved to Maine in 2018 with her son. Jennifer got married in October 2020. She lives in Saco with her husband and two teenage sons. When not at work Jennifer is often found at her kids sporting events cheering them on.

Mikaela Nida-Eldridge
Account Manager

Mikaela joined the Rousseau Insurance Agency in 2021, bringing 4 years of Personal and Commercial Lines experience with her. She was born and raised in Farmington. She graduated from the University of Maine in 2017 with her Bachelor’s degree in Business Administration. Recently she moved from Bar Harbor to Biddeford. In her spare time, she enjoys working out, baking and spending time with family and friends.

Emily Gallant
Account Manager

Emily joined the Rousseau
Insurance Agency in 2021, bringing 4 years of Personal Lines insurance
experience. She was born and raised in Oakland, ME and graduated from Messalonskee
in 2011. In 2021, she moved from Ohio back to vacationland with her husband. In her spare time she enjoys reading, hiking and spending time with family and friends.

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