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Team

Jim Rousseau
Owner / Agent

Jim is the son of founder, Paul Rousseau, and joined the agency in 1984. Prior to joining the agency, he was a route man at White Star Laundry for 10 years. He resides in Biddeford with his wife Pam (Nanos) and they have 4 children. When he's not in the office, Jim enjoys attending Bible church. “I promise that everyday we will strive to do what is right for our clients.”

Matt Rousseau
Owner / Agent

Matt is the son of Marc Rousseau and joined the agency in 2003 as the 1st of the third generation of Rousseaus. He graduated from Biddeford High School in 1996. He lives in Biddeford with his 2 children. “My grandfather started this agency and I plan on doing things as well as he did for so many years.

James Rousseau Jr.
Owner / Agent

James is the son of Jim Rousseau. James graduated from Biddeford High School in 1998, and then from York County Community College in 2002. Prior to joining the Rousseau Agency he worked as a graphic artist for for several newspapers and magazines. James looks forward to serving new and existing customers with the same level of dedication that his grandfather gave for over 40 years. 

Emily Rousseau Pelletier
Owner / Agent

Emily is the daughter of Jim Rousseau. She graduated from Biddeford High School in 2007 and from Stonehill College in 2011. She completed the MBA program at USM in 2015. Prior to joining the Rousseau Agency, she worked at IDEXX Laboratories as a Financial Analyst. Emily resides in Wells with her husband, Rick, and step daughter, Olivia. She is proud to be a part of the third generation of Rousseaus and looks forward to serving the community with the same level of dedication that has been part of the Rousseau name for over 65 years.

Cheryl Picard
Account Manager

Cheryl graduated from Biddeford High School in 1990 and in 1994 from the University of Southern Maine with a business degree. She joined the agency part time in 1991 as a file clerk and was then hired full time in 1994 as a personal lines customer service representative. She currently resides in Biddeford with her husband, Cory and two daughters.

June Millin
Receptionist

June joined Rousseau's in July of 2016 and brings over 20 years of customer service experience with her. She was born and raised in Biddeford and graduated from Biddeford High School in 1991. June resides in Biddeford with her husband Gerald.

Gina Boudreau
Agent

Gina joined the Rousseau Agency in 2017 and brings 11 years of Personal, Commercial, and Life Insurance experience. In 2021, Gina earned Safeco's prestigious award of Producer of The Year! She is a 2005 graduate of Biddeford High School and currently resides in Biddeford with her family.

Roxanne Flint
Account Manager

Roxanne joined the Rousseau Insurance Agency in 2019, bringing with her 15 years of insurance experience. She is a Wells native and holds a degree in business management from Eastern Nazarene College. She lives in Lyman with her husband Barry and son Jacob

Sarah Hackett
Account Manager

Sarah joined the Rousseau team in 2020; she brings 8 years of insurance experience with her. She is a Maine native, born in Hope. Her family later moved to Southern Maine and she graduated from Kennebunk High School in 2009. Sarah currently resides in Sanford with her dog Miyah and cat Lou.

Jennifer Crosby
Account Manager

Jennifer joined the agency in 2020 bringing 4 years of insurance experience with her. She is a 2002 graduate of Haverhill High School in Massachusetts. She moved to Maine in 2018 with her son. Jennifer got married in October 2020. She lives in Saco with her husband and two teenage sons. When not at work Jennifer is often found at her kids sporting events cheering them on.

Mikaela Nida-Eldridge
Account Manager

Mikaela joined the Rousseau Insurance Agency in 2021, bringing 4 years of Personal and Commercial Lines experience with her. She was born and raised in Farmington. She graduated from the University of Maine in 2017 with her Bachelor’s degree in Business Administration. Recently she moved from Bar Harbor to Biddeford. In her spare time, she enjoys working out, baking and spending time with family and friends.

Emily Gallant
Account Manager

Emily joined the Rousseau Insurance Agency in 2021, bringing 4 years of Personal Lines insurance experience. She was born and raised in Oakland, ME and graduated from Messalonskee in 2011. In 2021, she moved from Ohio back to vacationland with her husband. In her spare time she enjoys reading, hiking and spending time with family and friends.

Donna Cole
Receptionist

Donna started with Rousseau Insurance in June of 2021. She brings with her over 30 years of customer service experience. She was born in Biddeford and raised in Kennebunk and loves the coastal Maine area. In her spare time, she enjoys spending time with her family, especially her two grandchildren Paisley and Teddy.

Susan Grant
Account Manager

Susan joined the agency in 2021, bringing with her over 30 years of customer service experience! Susan graduated from Hermon High and Husson College with a MSB. She lives in Glenburn with her husband, Jim, for 28 years along with their two coon cats, Rowdy and Oreo. In her spare time, Susan likes to garden, bike, and volunteer.

Jeramy Wyatt
Agent

Jeramy joined the Rousseau team in 2021, bringing with him 8 years of insurance experience. He hails from the land of crawfish and alligators, Louisiana. In 2013, he moved to Maine with his wife Stephanie, daughter Alyssa and sons Laird, Ethan and Grayson. He will be focusing on developing partnerships with local businesses and expanding the commercial insurance side of the agency. Outside of work, he loves spending time with the family, going on hikes and spending days at the beach.

Meghan Potvin
Account Manager

Meghan joined the Rousseau Insurance Agency in 2022, bringing 10 years of Personal Lines insurance experience. She was born and raised in Kittery Point, ME on Gerrish Island, graduated from St. Thomas Aquinas High School, and went to Umaine Orono Business school where she met her husband Matthew. She currently resides in Scarborough, ME. In her spare time, she enjoys spending time with her family, gardening, kayaking, and going to the beach.

Niko Rousseau
Greeter

Niko joined Rousseau Insurance in 2020. His customer service skills are the best around! Niko prides himself in acknowledging every client; he even provides various conversation and furry fun while you wait! If you’re lucky enough, he may even show some puppy love! *Woof-Woof* When not at work, Niko enjoys motorcycle rides with his dad, long hikes, playing at the dog park and begging for treats.

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